Custom and personalized orders
Payment is required up front before ALL custom orders are filled. I accept cancellations, however, please consider that it is impossible to issue a full refund for a custom order or made to order item. I have purchased the yarn in the requested color choices. Therefore, half of the cost for the item is NOT-REFUNDABLE when you cancel your order. This is a custom order being made for you! Please don’t hesitate to contact me with any questions before the order has been agreed/confirmed.
Gift wrapping and packaging
All items are stored in plastic storage bins after they have been photographed and listed.
Gift wrapping is not available, all orders will be shipped with care.
Crochet items maybe machine washed (Cold water for wool items) and dried on delicate cycle low settings. Do not wash with clothing that has hooks, snaps, velcro or zippers, because they may damage cause to the yarn by snagging.
ALL SALES ARE FINAL alot of time and care is put into each item no two items are exactly the same. Because most of my items are wearable in some form (hats, blankets, etc.,). I don't feel comfortable reselling them to my other customers after they've been delivered to you they may have been exposed to pets, perfumes, etc. Please read the item description carefully, if you have questions or need more information please ask BEFORE purchasing
Insurance for 1st class shipment is available. ($0.75 for up to $50, then $0.80 per $100).
Please go to USPS website for detailed information on insuring 1st class mail.
Please message me if you would like to use a shipping carrier different from USPS.